Metall is seeking a Customer Relationship Manager to support our clients and develop long-term partnerships. We partner with industrial and manufacturing companies, supplying rolled metal products, alloys, and specialized materials for various industries.
We require a specialist who can build effective communication, quickly find solutions, and maintain a high level of service. This role requires understanding client needs, effectively managing transactions, and ensuring high-quality interactions between the client and internal departments.
This role requires ongoing interaction with clients, sales, procurement, and logistics. You will support clients at all stages of the relationship—from the initial contact to successful delivery.
We are seeking a dedicated, responsible, and results-oriented professional who is ready to develop in B2B communications and the industrial market.
Responsibilities
- Consulting clients on products and delivery terms
- Order follow-up and fulfillment monitoring
- Maintaining long-term relationships with clients
- Interacting with sales, logistics, and procurement departments
- Working with documentation and commercial proposals
- Prompt resolution of emerging issues
Requirements
- Experience working with clients or in the B2B sphere
- Communication and negotiation skills
- Responsibility and customer focus
- Ability to work with large volumes of information
We offer
- Stable employment in an industrial company
- Professional development
- A friendly team and supportive colleagues
- Competitive terms of cooperation